Casey MacAllister

Casey joined ZMC Hotels in 2015, with 14 years in the hospitality industry. Under Casey’s mentoring and general management, her teams won multiple Lighthouse Awards for customer service excellence. She also has food and beverage experience with a boutique hotel, and broad operations experience in the manufacturing industry.

During her time as Vice President of New Ventures within the enterprise, she helped establish operational standards, safety and security protocols, and executed strategy planning sessions.

Casey has served as a Hampton by Hilton brand ambassador and Strengths Based Coach, helping to develop training modules and best practices. She is also certified with Marriott thru the Executive Excellence Program.

As Senior Vice President of Operations for ZMC Hotels, Casey oversees the company’s hotel portfolio, working to ensure that performance goals are met, and that company and brand standards of quality and excellence are upheld.  Her areas of responsibility span a broad range encompassing employee recruitment, training, assessment, and development, as well as cost control, financial analysis, revenue management, sales, and marketing.

Education/Certification/Professional Organizations:
• Jacksonville State University, Bachelor’s Degree in Business Economics
• Jacksonville State University, Graduate Certificate in Emergency Management